Following the new legislation that was passed March 27, 2020, we will be instating some changes moving forward. Outpost Alaska will remain OPEN. The work we do affects everyday life for our community and we know that many Alaskans live off-grid and require snowmachines, ATVs and generators to survive and function, and we still plan to support these vital aspects of life in Alaska. There’s nothing more important to us than taking care of our customers that depend on these services to survive in our state. We are implementing the following changes: We are limiting the amount of people we are allowing at the store at one time. We are here to help via phone, email and messaging. You can call during any of our normal hours and we will have people in all departments to assist you. 907-456-3265 and 1-800-656-3265.
SERVICE: firstname.lastname@example.org Call for any needs and talk to one of our techs. We will not be offering any one-on-one service options. If you have a machine that needs service, call and set up an appointment. Our service writer will give you specifics on where/how to drop off and pickup.
SALES: email@example.com Our sales representatives are available via phone, email, or text. Please feel free to contact us at any time! We are happy to continue to help with spring checks and any questions on new machines. We are more than happy to setup pickups for essential sales and help you as much as possible, but we also are willing to hold any machines for pickup until the mandate is lifted. If you have a new machine that needs to be picked up during this time. We will setup an appointment with options for limited contact. We will offer virtual walk-arounds and much more to help smooth this process.
FINANCING: firstname.lastname@example.org We will still be accepting financing applications. They can be submitted via our website and our financing crew will contact you via phone or email to help you with the process. It is all very easy to do remotely, and we are more than happy to help!
PARTS: email@example.com Our parts department will be available via phone. We are willing to run parts out to customer vehicles when they arrive to pick up.
These are strange times but Alaskans are a resilient and adaptive bunch, we will get through this all together and we look forward to providing service and support to all of our community.